RACI matrix describes the participation by various roles in completing tasks or deliverables for a project or a process. A Project Manager should always create a RACI matrix for a project and share it with the team at the project kick-off. This helps in clarifying the expectations of the entire project team, including project manager and thus mitigates the risk of 'lack of ownership'. The project manager should take time to educate those who are not familiar with a RACI matrix. Also, team members are added during the course of the project as well as new roles are defined for the existing team members. In these instances the project manager should again clarify how those individuals/roles fit into the RACI matrix. Thus creating and sharing RACI is not a one time activity, but may need to be used as a means of communication multiple times during the course of the project
The projects where this tool has been used and well understood by the project team, there have been fewer gotchas in terms of 'who does what and why'. Project manager can harvest the benefits of this tool throughout the project
